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Current Incentive Programs

Electricity Incentives & Programs

  • Incentives are currently offered under the province-wide Save ON Energy program. Your local electricity utility may offer additional programs that are only available in your area.
  • The combination of provincial and local programs offered may vary from area to area.
  • Typically, projects will need to be pre-approved by your local utility.
  • The electricity incentives available to social housing providers and typically double the rate of what is offered to other sectors (commercial, industrial etc.).
  • Energy audits: receive up to 50% of the audit cost back
  • Contact your local electricity utility to discuss all available programs, eligibility requirements, and application processes.

New: The Ontario Electricity Support Program (OESP) for Low-Income Energy Consumers

  • OESP will provide ongoing rate assistance for low-income electricity consumers, via a fixed monthly credit on the bill
  • Eligible consumers can apply now.  This program applies only to low-income customers, including tenants, who pay their own electricity bills.
  • Consumers requiring assistance with the application process can receive support from local social agency partners
  • Through the intake process, consumers will be qualified for OESP, as well as all other energy relief programs

To assist residents in reducing their utility expenses, housing providers and Service Managers are encouraged to raise awareness about the OESP to low-income residents

More information:

  • OESP website: Visitors can get additional background on the program, online application form and find their local intake agency
  • HSC Energy Services: This presentation from the 2015 HSC Energy Forum provides for further information. You can also contact us if you have any questions

New: Exemption from the Debt Retirement Charge

  • Beginning January 1, 2016 the Clean Energy Benefit (a 10% discount on your electricity bill) will end
  • However, housing providers who are not billed under the residential rate, but who have eligible residential units (e.g. bulk-metered apartment or townhouse complexes), can now apply for an exemption from the Debt Retirement Charge (DRC)
  • To claim the exemption, you must contact your electricity distributor for a DRC Exemption Self-Declaration Form and complete and return the form by December 31, 2015
  • If you submit your form on or after January 1, the exemption begins on the first day of the billing period in which notice is received or the first day of the next billing period.
  • The DRC will automatically be removed from the electricity bill for residential tenants who pay their own electricity bills, effective January 1, 2016

 More Information:

Gas Incentives

Enbridge – Multi-Residential Incentive Program

  • Custom Incentives: one-time energy saving retrofit incentives of up to $100,000 (up to 50% of project’s capital cost)
  • Fixed Incentives: for specific equipment type replacement at a set dollar amount depending on efficiency levels such as condensing/high efficiency boilers, energy recovery ventilation systems and heat recovery ventilation systems
  • Showerhead Incentive: free showerheads, including installation
  • Novitherm Heat Reflector Panels Incentive: incentives available for product and installation of heat reflector panels for hydronic heating systems in multi-residential buildings. The Novitherm heat reflector panel’s aluminized surface reflects over 90% of the infra-red heat back into the room and can be installed between the wall and the radiator.
  • Energy audit: receive 50% of the cost back (up to $5,000 per building),or $0.01 per m3 gas consumed
  • More information: call 1-888-427-8888 to ask about Enbridge’s Affordable Housing incentives, or visit Enbridge’s Affordable Housing webpage.

Union Gas – Affordable Housing Conservation Program (multi-family and single-family)

  • Custom Retrofit Incentives: receive up to a maximum of 50% of the fully installed project cost for customized projects to reduce gas consumption in your building, such as insulation upgrades, window upgrades, heat recovery, building automation systems.
  • Fixed Incentives: receive a set incentive amount on specific space heating and water heating equipment upgrades
  • Helping Homes Conserve: installation of measures free for eligible single-family
    housing stock, such as home energy audits, basement/wall/attic insulation, air sealing measures, showerheads, aerators and pipe wrap, and programmable thermostats
  • Building Assessments: to evaluate energy savings in buildings 4 or more storeys
  • More info: Visit Union’s Affordable Housing Conservation Program, or contact your Commercial Account Manager

Water Incentives

For water incentives, please contact your local utility or the HSC Energy Services team.


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