Energy Matters Newsletter
As part of its continuing redesign, HSC Energy Services launched a newsletter for its gas and Utility Management Program clients in January 2017. The goal of the Energy Matters newsletter is to inform local conservation efforts by sharing news that affects our sector – including market trends, policy developments as well as success stories and case studies.
|Read the January 2017 issue of Energy Matters||Subscribe to the Energy Matters newsletter|
Climate Change Submission to the Province
In January, we also prepared a submission regarding the Ontario Climate Change Solutions Deployment Company. The goal of this company is to support the re-investment of Cap and Trade revenues under the Climate Change Action Plan. We advocated that social housing be explicitly identified as a residential building category for programs and that the primary priority should be emissions reductions, not technological-based solutions.
The letter will appear in its entirety in the next issue of Energy Matters.
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The Managing Risky Business newsletter went out in mid-January, containing some important items including:
|View the November 2016 issue of Managing Risky Business||Subscribe to Managing Risky Business|
Webinar: Prioritizing Capital Improvement Planning and Projects in Social Housing
Tuesday March 21 | 12:30 to 1:30 EST
This webinar is intended to help housing administrators, property managers and Boards understand the task of capital planning for social housing projects. Providers that undertake asset prioritizing are better prepared to take advantage of funding and refinancing opportunities; equip their Boards with the information they need to make sound decisions on allocating funds and resources; and have a clear roadmap for capital improvement planning.
|Expiry of Operating Agreement (EOA) Peer Exchange
April 6, 2017 | 9:30 a.m. to 4:00 p.m.
This in-person, peer-learning event will provide an opportunity for you to address your EOA issues and situations with sector colleagues. Through this learning exchange you will uncover practices and solutions that can be applied within your own organizations. Themes to be discussed at the forum include:
|Save the Date: Driving Social Housing Innovations through Partnerships
June 7, 2017 | 9:00 a.m. to 4:00 p.m. EST
Co-hosted with the Northern Ontario Service Deliverers Association (NOSDA), this one-day forum will showcase innovative social housing initiatives in northern Ontario, developed through partnerships. This forum will bring together a cross-section of stakeholders, decision makers and community partners from health, housing, and organizations supporting indigenous persons. We will identify ways of collaborating to advance housing development and to assist people in social housing. Forum themes include:
|Register now for the EOA Exchange||Registration process and price will be available shortly.|
For more information on these events, email email@example.com
More and more providers are adopting InSite as part of their plans to modernize operations and improve service delivery. Since January, nearly 1,000 units have come online. We’re pleased to see that providers are noticing the difference between HSC and a typical IT vendor – that we offer extra value by having an understanding of how the sector works and business requirements of social housing providers. Through our work with clients, we’ve also come to appreciate that software isn’t just about the technology itself. It’s about people, processes and the individual business needs of providers.
To this end, we’ve really bolstered our focus on the people side of implementing InSite. We work in partnership with our clients so employees can manage the transition to a new system, which often impacts how they do their jobs. Our service includes:
Let us know if you’re interested in finding out more about InSite. We’ll work to understand your needs and requirements to make sure InSite is the right choice for you.
|Find out more about InSite|
HSC is currently in the process of renewing Asset Planner contracts with clients. With this renewal, we are now able to offer two additional modules to handle Preventative Maintenance and Service Requests.
The new modules allow you to organize and schedule preventative maintenance tasks for your portfolio. They offer several benefits:
|Email for more information on Asset Planner|
CIH Canada – Upcoming Courses
CIH Canada’s online courses enable participants to broaden and deepen your knowledge of housing. They also provide a great opportunity to network with housing professionals across Ontario and Western Canada. Upcoming courses include:
Housing and Society
(Chartered-level, online course)
This course examines social, economic and political developments that have impacted the provision of housing in Canada.
Key Topics Explored:
Course starts March 16, 2017. Submit your application today!
(Certified-level, online course)
Housing professionals are directly involved in delivering housing management services to their residents or members.
This course will equip you with the skills to manage a variety of relationships, while ensuring a high level of service through the various stages of tenancy.
Course starts March 23, 2017. Submit your application today!
Experienced Professional Route
The Experienced Professional Route is designed for members with significant experience and knowledge in housing and management to quickly achieve the Chartered Designation, the highest international standard in our industry.
Instead of completing online courses, you will submit a written assignment and complete a professional interview to showcase your knowledge and expertise.
|Visit the CIH Canada website for more information|
Our Strategic Plan 2018 and Beyond
Back in 2014, HSC embarked on a series of conversations with the sector to develop a Strategic Plan for 2015 to 2018. Our overarching goal was to gain insight into how HSC could best support Ontario’s social housing sector given its unique position and history. We met with a range of housing providers and Service Managers across Ontario, as well as our advisory groups, Board and the Province to have candid discussions on our way forward.
The result of these discussions was a plan focused on improving value-added services; partnerships and our organizational performance. I am very pleased with the work HSC staff has put into implementing this plan and completing the transformation of our organization.
We are now preparing to re-engage the sector in conversations on the direction HSC should take beyond 2018 – as the landscape of the sector changes with the expiry of operating agreements, emerging approaches to affordable housing taking hold, and technology and data playing an increasingly important role.
We look forward to having these conversations with you when we hit the road later this month!
Since my last update back in November, HSC has continued its hands-on work with the sector. Here are just some of the meetings we’ve had with clients and key stakeholders:
|CEO Meetings & Presentations
||Insurance & Risk Management
|Asset Management & Renewal
We want to meet you! Contact one of our program specialists today.
Comings & Goings
Finally, some sector welcomes and goodbyes. At Housing York, I’d like to welcome Kerry Hobbs (CEO) and Michelle Willson (CFO). I was pleased to see Mwarigha return as Vice President of Housing and Homelessness at Woodgreen Community Services. I’d also like to welcome Niagara Regional Housing’s new CEO, Dan Troke, who comes to Ontario from Housing Nova Scotia. To York Region, we welcome Katherine Chislett as Commissioner of Community and Health Services. She replaces former HSC Board member, Adelina Urbanski.
Here at HSC, there have been a few developments. In February, Daniel Chadwick said goodbye. Jason Craig joined us as a Technical Services Project Manager for projects with cooperatives in Nova Scotia. And Simone Ramtahal joined us as our Client Relations Administrator.
We also welcomed three new board members that will be starting their terms in April, Councillor Ana Bailão (City of Toronto), Debbie Zock (McCormick & Zock Property Management in London) and Kathy Dimassi (Halam Park Housing Cooperative, Hamilton). Debbie and Kathy will be taking the spots occupied by Paul Hastie (Homestarts) and Amanda Shaughnessy (Co-Op Voisins, Ottawa). We will also be saying goodbye to Rob Cressman (City of Toronto) and Carol Conrad (Nipissing District Housing Corporation), who are also leaving our board at the end of March. We thank Paul, Amanda, Rob and Carol for their commitment to our organization and their service.
Finally in April, Bill Bradica will become our new Board Chair. Bill is the Chief Administrative Officer of the District of Thunder Bay Social Services Administration Board. He has served on our board since 2015 and brings with him 15 years of experience in progressively senior positions at the DSSAB as well as a prior background in financial management and housing development in both the private and public sector. We wish to take this opportunity as well to thank Gary Scripnick for his hard work as our board chair over the past two years. It has been a pleasure working alongside him and our staff has appreciated Gary’s warmth, energy and unwavering support.